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Update on the Customer Support Agreement for Windows XP

Posted by: , Posted on: - Categories: Technology Leaders

Last April Microsoft ended the support of several of its products, including Windows XP. We decided then to put in place a one off, one year Custom Support Agreement (CSA) to give departments time to identify replacement software and to migrate away from these products. All departments have had seven years warning of the 2014 end of normal support and this one year agreement was put together with the support of Technology Leaders to give everyone a chance to get off XP.

The Technology Leaders met last month and took a collective decision to not extend the support arrangement for 2015. The current support agreement ended in April 2015.

There has been good progress in moving away from Windows XP across departments and government organisations and with many public bodies this transition is complete.

We expect most remaining government devices using Windows XP will be able to mitigate any risks, using the CESG guidance. Where this is not possible, they may need to review their own short term transition support.

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