Challenges Like all government departments, Defra has taken up the challenge to transform the way it operates to ensure customers will receive services they expect and demand, now and in the future. Working smarter is at the heart of transforming …
Liam Maxwell, HM Government Chief Technology Officer and Ben Terrett, Director of Design at GDS, recently travelled to Canberra at the invitation of the Australian Minister for Communications, Malcolm Turnbull. Their mission? To brief members of the Australian Cabinet about …
We’ve invited Oliver Morley, Chief Executive of the Driver & Vehicle Licensing Agency (DVLA), to tell us about the changes a-foot in his agency. We’re going through a rapid change on digital, working closely with the Government Digital Service (GDS) …
In his recent blog post, Sir Bob Kerslake outlined five of the principles driving the adoption of a better approach to technology for civil servants. I thought it would be worth setting out a little more detail of the thinking …
Paul Staff, Acting CIO at the Crown Prosecution Service (CPS), tells us how technology will be dramatically changing the way Criminal Justice works. Criminal Justice is rapidly becoming a digital business and the Crown Prosecution Service is at the forefront …
Chris Parkinson, an Incapacity Benefit Reassessment Decision Maker and Digital Champion Site Lead at the Burnley Benefit Centre, took part in our second Fixing Civil Service Technology Workshop in Manchester last week. Here’s what he thought about it. I am a …
In his last post, Paul Maltby, Director of Open Data and Government Innovation in the Cabinet Office, discussed platforms. Here, he expands on his theme… The notion of ‘government as a platform’ has been talked about for some years following an article by …
In another post from our series of reports from the West Coast, Paul Maltby, Director of Open Data and Government Innovation in the Cabinet Office, talks platforms. One of the common issues that emerged in our discussions with scores of …
In the third in our series of reports from Silicon Valley, Matthew Coats, Director-General for Corporate Services at the Ministry of Justice and CEO of Legal Aid Agency, reflects... It's been a month or so since our eye-opening trip to San …
In the second in our series of reports from the West Coast, Tim Moss, CEO of Companies House, tells us about ways of working US-style. I’m not a techie, so I was particularly interested in the culture of the Silicon …